Insurance

Currently  our office is a contracted in- network provider for Aetna, , Delta PPO, Guardian PPO, DentalGuard Preferred PPO,  Unum and  MetLife PPOs . The office does NOT participate in any DMO capitation plans or Medicaid plans.  Lately many insurance companies have"leased" other companies' networks so it is very important to research your insurance.  Just because the name of your insurance company doesn't appear on this list; it could be that they are using one of these networks and you would be "in-network" with our office.  another common occurrence is that the medical and dental use two different companies or networks.  We have recently discontinued our participation in the Cigna, Essence and UnitedHealthcare Networks.  We do accept patient with these insurance coverages and process the claims but request the patients pay any fees  after insurance other than the preventative coverage.  It has been our experience in the "post covid " time that many companies are not processing claims in a timely basis  and therefore we request a credit card deposit when treatment planning and executing large cases because of the lag. Our staff has many years of experience dealing with dental insurance and are happy to assist you but we have no special contacts or "hotlines" for last minute emergencies. It is the patient's responsibility to provide accurate and detailed insurance and billing information PRIOR to every appointment to update any changes to allow our billing and insurance software to operate smoothly.  The staff is under direction not to accept appointments until all the accurate insurance information has been completed and verified.  All patient portions, co- insurance and co-pays are collected at the time of service. Please note the office reduces its fees to be an "in-network provider so it is imperative all fees are collected when the claims are filed. Please cooperate with us in this important matters We are happy to answer questions provided we have the proper information.